Privacy Policy

Aspltrade (hereinafter referred to as "we") highly values your personal information and privacy protection. This Privacy Policy explains how we collect, use, store, protect, and manage your personal data, and your related rights.

When you access, browse, or use our website services, it indicates that you have read, understood, and agreed to this Privacy Policy.

Types of Personal Information We Collect

To provide you with stable, secure, and efficient services, we may collect the following necessary information:

(I) Information You Voluntarily Provide

When you register an account, place an order, or contact customer service, we may collect:

  • Name
  • Shipping address and billing address
  • Email address
  • Contact number
  • Order records
  • Contact information with customer service
  • Payment-related information (securely processed by a third-party payment institution)

We only collect the information necessary to complete the transaction and provide the service.

(II) Automatically Collected Information

When you visit the website, we may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Device type
  • Access time and page browsing history
  • Referring page
  • Cookie and similar technology data

This information is used to optimize website functionality and improve user experience.

Purpose and Legal Basis of Information Use

We collect and process your personal information for purposes including but not limited to:

  • Processing orders and fulfilling contractual obligations
  • Arranging shipment and logistics
  • Providing customer support and after-sales service
  • Conducting transaction security verification and risk control
  • Improving product, website performance, and user experience
  • Sending marketing information with your consent
  • Fulfilling obligations stipulated by laws and regulations

We process your personal data only for legitimate, reasonable, and necessary purposes.

Data Storage and Protection Measures

We take reasonable technical and management measures to protect your information, including but not limited to:

  • Using secure servers and data encryption technology
  • Restricting internal access permissions
  • Processing transactions through encrypted payment systems
  • Conducting regular security assessments and risk detection

Although we take reasonable measures to protect data security, internet transmission cannot guarantee absolute security.

Data Sharing and Disclosure

We will not sell, rent, or exchange your personal information.

We may share necessary information in the following circumstances:

  • Sharing delivery information with logistics companies
  • Sharing payment processing information with payment platforms
  • Sharing data necessary for system operation with technology service providers
  • When required by laws and regulations or by law enforcement agencies

All partners are required to fulfill data protection obligations.

Cross-border Data Transfer

As we may provide services to different countries, your personal data may be transferred to other countries or regions for storage or processing.

When conducting cross-border data transfers, we will take reasonable measures to ensure that data is properly protected.

Cookies and Tracking Technology

We use cookies and similar technologies to:

  • Identify your browsing preferences
  • Save shopping cart contents
  • Improve website functionality
  • Analyze website traffic

You can refuse or delete cookies through your browser settings, but some functions may be affected as a result.

Data Retention Period

We will retain your personal information only for the period necessary to achieve the purposes for which it was collected, including:

  • Order records (retained as required by law and taxation)
  • Customer service records
  • Necessary transaction information

After a reasonable retention period, we will delete or anonymize your data.

Your Data Rights

Under applicable law, you have the following rights:

  • To request or obtain a copy of your personal information
  • To request correction of inaccurate information
  • To request the deletion of your personal information (to the extent permitted by law)
  • To withdraw your marketing consent
  • To restrict or object to certain data processing practices
  • To request data portability

To exercise the above rights, please contact us via customer service email. We will process your request within a reasonable time.

Privacy Protection for Minors

This website is not intended for minors under the age of 18.

If we discover that a minor has provided personal information without the consent of their guardian, we will delete the relevant data promptly.

Data Security Incident Handling

In the event of a data security incident, we will:

  • Assess the risks promptly
  • Take remedial measures
  • Notify relevant users or regulatory agencies, as required by law

Policy Updates

We may update this Privacy Policy in accordance with legal requirements or business adjustments.

The updated version will take effect upon publication on the website. We recommend that you review it regularly.

Contact Us

If you have any questions about this Privacy Policy or our data processing methods, or if you wish to exercise your data rights, please contact us using the contact information published on the website.

Aspltrade always adheres to processing user data in a legal and compliant manner.

We collect necessary information only for reasonable purposes and store and manage your data securely.

We respect your privacy and value your trust.